Shipping & Returns

Shipping

All items are shipped via USPS Priority Mail. Tracking and $100 of insurance is included. If you wish to purchase additional insurance to cover the value of your item(s) please contact me.

Shipping time via Priority Mail typically takes 3 - 5 business days. If you wish to use a different carrier, please contact me.

Available items are shipped within 3 business days.

Made-to-order items are shipped within 7 business days.

Shipping time for custom orders varies and will be discussed during our consultation.

I only accept orders shipped within the United States. I do not offer international shipping.

Returns

Thank you for your purchase! I hope you love your new piece of jewelry from Gemstones and Stardust. If you are not totally happy with your purchase, I will issue a refund for the total purchase price to be used toward an exchange only. Original shipping costs are not eligible for a refund. Final sale items and custom orders are not eligible for return.

Please contact me if you wish to initiate a return.

All returns must be made within 7 days of receipt. No exceptions.

Items must be returned in their original condition and packaging.

You will be responsible for return shipping costs. Please use USPS Priority Mail. It is recommended that you insure your package for the full value of your item. I cannot issue an exchange if the item is lost or damaged in transit.

Damages and issues

Please inspect your order as soon as it arrives and contact me immediately if the item is defective, damaged, or you received the wrong item so I can resolve the issue. All returns must be made within 7 days of receipt. No exceptions.

If you did something that damaged the jewelry, let me know so I can determine if it is something I can repair and give you an estimate of the cost.